returns procedure

If you would like to return or exchange a product then please read the instructions below before sending your item back.

unwanted goods

If you decide that you do not want an item that you have ordered, please contact us at the number below for a returns number and then post them to the address below.  

Please ensure that you obtain and retain a proof of posting when you return your goods. This is to protect you in the event that your goods are lost in transit.  

If you return a product you have purchased from us in a re-saleable condition within seven days we will issue you with a full refund.

faulty goods

In the unlikely event that you receive faulty or damaged goods please call  to arrange for a replacement.

Before returning any goods please contact our sales office for a returns number and address by phone or email:

Telephone: 07903 062917